1. Disclaimer
2. Privacy Policy
3. Acceptable use of the service
4. Copyright
5. Order of Goods
6. ContactUs

The following conditions apply to anyone accessing and using the Role Model Softwear website (Website), or any part of it.

Role Model may modify these conditions from time to time and accordingly you are advised to keep up to date with the changes by regularly reviewing the conditions.

By using the Website you agree to be bound by these conditions.

1. Your use of the content is at your sole risk. If you have any comments or complaints about the Website, please get in touch with the editorial team whose details are on the Contact Us page.
   
   
2. Use excludes all liability of any kind (including negligence) in respect of any direct or third party information or other material made available on, or which can be accessed using, the Website.
   
   
3. Role Model reserves the right to suspend the service, or individual accounts at any time without
   recourse or liability to any persons.
   
   
4. These conditions are governed by and will be interpreted in accordance with English Law and any disputes relating to these conditions will be subject to the exclusive jurisdiction of the English courts.

Why do we have a Privacy Policy? :
We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. Role Model is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal information.

When we refer to 'personal information' in this Privacy Policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, or as an individual acting on behalf of a business customer. Please read this Privacy Policy carefully. If you are visiting our web site or using our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this Privacy Policy.

What does this Privacy Policy cover?
This Privacy Policy only applies to our Role Model web site and services.

You will need to register to become a full user of the Role Model website,in which case we will ask you for information such as your name, address, contact telephone numbers, email address, and other (optional) information. We may also ask you for personal information if you enter one of the competitions or promotions on our web site. We may receive personal information about you from third parties. Except in the cases where we are merely processing such information for them, we rely on third parties to obtain your consent for us to use this information.

What do we use your personal information for?
If you're a registered user we may use your personal information to:

• Communicate with you about your access to, or use of, our service.
  
  
• Provide you with information about the Role Model products and services
  
  
• Check that you're a registered customer if you call the helpdesk. For security reasons we'll ask you for some of the information you gave us when you registered and check this against our records.
  
  
• Let you know (by post, telephone or email) about any changes to our services or our web site contact you to ask whether you would like to join in one of our research groups to help us improve our service to you improve our understanding of the type of customers we're attracting to our services and how they use our services.
  
  
• Manage our network prevent and detect criminal activity, fraud and misuse of or damage to our network, and to prosecute those responsible.
  
  
• If you enter one of our competitions or promotions, we use the personal information you provide to manage the competition or promotion you've entered.

What other information do we collect?
We have information about your use of our services (such as the amount of time you spend online). We mainly use this information to manage our network. However, we may also use this information for marketing Role Model's services. We do not disclose this information to anyone other than to our agents who process it on our behalf.

We also collect information from visitors to our web site and registered users to help us improve our web site and the services we make available. This information tells us, for instance, how many visitors there were to our web site, when they visited, for how long and which areas of our web site they went to. This information helps us to assess which parts of our web site are popular or need improving. We may share this aggregate data with other companies which are interested in using the Role Model web service so that they can see how effective our it can be as a sales channel for their products but any information we share in this way is anonymous and you could not be identified from it.

Do we share your personal information with anyone else?

No Information that we collect about you personally or information we collect that could be reasonably used to identify you is not shared outside Role Model. unless required to do so by law, for example under a Court Order, or in response to properly made demands under powers contained in legislation. If there is a change (or prospective change) in the ownership of Role Model or any of its assets, we may have to disclose personal information to the new (or prospective) owner.

For how long do we keep personal information? Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

How can you find out what personal information we hold about you?
If you want to know what personal information we hold about you, please write to the following address, enclosing a cheque for the administration fee of £10 made payable to Role Model Ltd. If you want specific information, please tell us, because this will speed up our reply. Please also give us any relevant details to help us find the information you're looking for. Please note that in some instances, we may be able to provide the information you want without you having to make a formal request as described above.

How can you change the personal information we hold about you?
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made. If you're a registered user, you have direct control over the personal information Role Model holds about you.

How do we protect your personal information? We're serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or order (including your credit card details and your password). Any personal data you send us is securely encrypted. Over and above what we do to safeguard your privacy and security, there are a number of things you can do to protect yourself from internet fraud: choose a password you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure when you have finished your session on our web site, make sure you prevent your details being seen by anyone that you do not wish to see them. So, if you've registered and logged in, remember to log off. Clear any cache so there is no record of any transactions left on screen — both Netscape and Internet Explorer let you do this.

We also recommend you then close your browser so any history of the session is cleared

How do you find out about changes to our Privacy Policy?
We may change our Privacy Policy from time to time. If you are a registered user, we will notify you of the changed Policy.

Use of the Role Model site is for the purpose of demonstrating the Role Model system and services to potential customers and other interested parties. The demonstration site is provided free and you are not required to make contact with us before using it for the purpose it was designed.

By using the service, you agree to abide by the following:

• You will use the service only for the intended purpous of viewing the Role Model offered services.
  
  
• Not violate our copywrite in any way,shape or form.
  
  
• You may make links from your web site to the Role Model homepage, but must not link to it in such a way that any banner, borders or frames are viewed along side our site without our express permission.
  
  
• When regestistering or entering any other information into the system, you will not use text that is generally considered offensive.
  

• Not disclose your password or allow others to use your account.
  

Disregard for any of the above may result in your account being suspended or removed from the system.

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Role Model Clothing Ltd ,its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of viewing the Role Model services. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Role Model Clothing Ltd is strictly prohibited.

1.DEFINITIONS
“Buyer” shall mean the person, company or firm referred to overleaf. “Conditions” shall mean the Seller’s general terms and conditions of offer and sale set out below. “Contract” shall mean the agreement between the Buyer and the Seller for the purchase of Goods, including therein the Conditions and all other documents to which reference may properly be made in order to ascertain the rights and obligations of the parties under the said agreement. “Contract Price” shall mean the sum in the Seller’s quotation increased or reduced by such sums (if any) as under the Conditions are to be taken into account in ascertaining the contract price. “Goods” shall mean the goods to be supplied under the contract. “Seller” shall mean Role Model Clothing Ltd (Europe) Limited and its subsidiary companies.

2. OFFER AND ACCEPTANCE
The Seller's quotation shall constitute an offer to supply goods (“the Goods”) on and subject to the several terms and conditions of offer and sale hereinafter set out (“the Conditions”). An order shall only be accepted subject to the conditions notwithstanding that the order form or other document whereby the Buyer placed his order with the Seller may contain or refer to printed terms or conditions inconsistent with or differing from the Conditions. Such order form or other document shall be deemed to constitute an unqualified acceptance of the Conditions unless expressly varied by the Seller in writing. An order must be placed by the Buyer in response to a quotation within 60 days of the date of quotation after which it shall be deemed to have been withdrawn.

3. DELIVERY
3.1 Delivery shall mean delivery of Goods to the Buyer by a carrier nominated by the Seller. The Buyer shall bear all transport, storage, insurance and forwarding costs.
3.2The Buyer may be required to acknowledge receipt of all Goods by signing the appropriate Delivery Note. The Delivery Note, duly signed, should then be forwarded to the Seller as indicated on invoice. If shipments are delayed upon Buyer’s request or as a result of delayed payment by the Buyer, then the Buyer shall be charged storage costs for every month, or part thereof, after notice that the Goods are ready for delivery. The Seller after expiration of a reasonable time limit (which shall be set by the Seller) may (without prejudice to any other rights of the Seller): (a) deliver the Goods to the Buyer in accordance with Clause 3.1 above, or (b) dispose of the Goods ordered either, if the Goods are easily resaleable at the best price obtainable or if the Goods are not easily resaleable in any way so desired by the Seller (including for the value of the Goods as scrap).
3.3 The Delivery Date stated in the Contract is given as accurately as can be predicted, but it is deemed not to be of the essence of the Contract and the Buyer shall not be entitled to refuse delivery on account of delay, howsoever caused.
3.4The Buyer agrees to accept partial delivery. Any goods delivered in part shall be paid for in accordance with the provisions of Conditions 5 and 7.

4. PRICE VARIATIONS
4.1 Unless otherwise stated the quotation prices shall be Seller’s price excluding packing and insurance costs ruling at the date of delivery which prices are subject to change without notice.
4.2 Unless otherwise stated in the quotation, the Contract Price is deemed to exclude Value Added Tax or similar charge.
4.3 All Retail prices advertised or listed are inclusive of local U.K. sales tax (VAT at 17.5%). Buyers who are not the subject of UK Vat, shall be responsible for any taxes payable in the country of delivery.
4.4 All products ordered or quoted are subject to availability.

5. LIMITATION OF LIABILITY OF THE SELLER
5.1 The Seller’s quotation is based upon catalogue information, drawings and specifications supplied to the buyer (as the case may be) . The Seller shall not be responsible for errors or omissions by the Buyer in analysis of the information supplied to the Buyer.
5.2 The Seller shall not be liable for any loss or damage whatsoever (including consequential loss or damage) in any way suffered by the Buyer or any other person, firm or company by reason of the fact that the Seller may have enhanced the product with data or information supplied by or on behalf of the Buyer whether prior to the data of the Seller’s quotation or not and the Buyer shall at all times indemnify and keep indemnified the Seller against all losses, claims, damages, charges, expenses and injury (including death) suffered by any person or loss of or damage to property belonging to any person, firm or company to which the Seller, its sub-contractors or their respective employees may be liable or deemed to be liable under the Contract where such losses, claims, damages, charges and expenses arise out of or are caused by the negligence, wilful misconduct or breach of warranty of the Seller, its sub-contractors or their respective employees.

6. BUYER’S DEFAULT
6.1 If under the Contract deliveries are made over an extended period each consignment shall be invoiced separately.
6.2 If the Buyer fails to make payment of a sum when the same becomes due whether under the Contract or any other contract which the Seller may have with the Buyer, the Seller shall be entitled to charge the Buyer interest on the sum due under the Contract and unpaid calculated at a rate in keeping with current legislation, THE LATE PAYMENT OF COMMERICAL DEBTS (INTEREST) ACT. 1998. if such payment, or any part thereof, shall remain in arrear for 7 days after written demand shall have been made thereof, the Seller shall have the further right to cancel the Contract and/or any such other contract and, in either case, without prejudice to any other right or remedy which the Seller may have.
6.3 If the Buyer makes any composition or arrangement with or assignment for the benefit of his creditors or has any process of execution levied upon his goods or being a corporation goes into liquidation or has a Receiver appointed or being a person becomes bankrupt or commits any act of bankruptcy the Seller may without prejudice to any other remedy determine the Contract and resell the Goods and any loss on such resale shall be paid by the Buyer.
6.4 Any concession, latitude or waiver the Seller may allow or has allowed the Buyer at any time shall not prevent the Seller subsequently exercising its full rights under the Contract.

7. RISK
Risk is passed to the Buyer on delivery of the Goods to him by the carrier nominated by the Seller in accordance with Condition 2. This shall also apply if partial shipments are made.

8. PAYMENT
8.1All U.K. business transaction payments shall be 30 days after the date of invoice net. If the account is overdue the Seller may suspend, without notice, performance of any of its obligations.
8.2All business export transaction payments shall be initailly via a pro forma invoice until a credit rating can be attained from which time payments will be based on 30 days after date of invoice net. 8.3 Consumer sales payments via credit/debit card will be charged on day of despatch. Despatches for cheque payments will be delayed for 7 days after receipt of cheque awaiting clearance.

9. RIGHT OF SET - OFF
No right of set-off shall exist in respect of any claims by the Buyer against the Seller unless and until such time as such claims are accepted by the Seller in writing and the Buyer shall not withhold all or any part of any sum which has become due payment under the Contract.

10. SUSPENSION AND CANCELLATION
10.1 In the event of suspension or cancellation of the Contract by the Buyer for any reason whatsoever (otherwise than in consequence of some default on the part of the Seller) the Seller reserves the right to make a charge for losses incurred either directly, indirectly or otherwise as a result of such suspension or cancellation, which shall be paid within thirty days of the notification of the charge by the Seller to the Buyer.
10.2 Upon the resumption of the Contract after any suspension the Seller shall be allowed such extensions of time for the performance of its obligations as is fair and reasonable having regard to the period of suspension and the Contract Price shall be adjusted in accordance with the provisions of Condition 4.1 above.

11. TITLE
11.1The property in the Goods shall remain with the Seller until it has received in cash the whole of the Contract Price.
11.2 As long as the property remains with the Seller, the Buyer may not sell the Goods other than in the ordinary course of business if the Buyer should resell the Goods to a third party, or if he joins such materials to other goods in such a way that both form integral parts of a new unit, the Buyer hereby assigns to the Seller, until complete settlement of all the Seller's claims, all receivables resulting from the sale of the Goods or from the connection of the Goods with other goods.
11.3 As long as the property shall remain with the Seller, the Buyer may not encumber the Goods delivered or transfer title to the Goods for security purposes. The Buyer shall immediately notify the Seller by registered letter if a third party seizes the Goods sold.The Buyer shall bear the costs of any action resulting from such seizure.
11.4 As long as the property remains with the Seller, the Buyer agrees: (a) to insure the delivered Goods against the risk of fire, theft and water, (b) to submit the policy to the Seller, and (c) that the rights on the insurance shall accrue to the Seller for the aforementioned period. Should the Buyer fail to submit evidence of existing insurance coverage while the properly remains with the Seller in accordance with Condition 11 the Seller may take out such insurance at the Buyer's expense.

12. WARRANTY
Subject as aforesaid, all express or implied warranties, terms and conditions, statutory or otherwise, as to quality or fitness for any purpose or the soundness or performance of the Goods or any component thereof either manufactured by the Seller or a third party are hereby expressly excluded from the Contract notwithstanding that samples and materials or merchandise to be handled or products to be produced by the use of the Goods shall have been supplied to the Seller by or on behalf of the Buyer.

Any items delivered to you, which are not suitable for any reason, can be returned within 7 days for an exchange or refund.

In order for you to do this, you should contact CRole Model Clothing on
0845 230 0099 to obtain your personal authorisation number.

Items returned without this authorisation number will not be accepted by Role Model Clothing and will be returned to the sender accordingly.

Please send the items complete with the returns label clearly attached on the outside of the parcel. The authorisation number must be clearly stated in the box provided on the returns label together with your address - please ensure this is completed otherwise delays may be experienced in completing the administration and exchange.

WE MUST ADVISE YOU THAT WE CANNOT ACCEPT ANY SOILED OR USED ITEMS BACK FOR EXCHANGE.

13. SUBSTITUTION OF MATERIALS
The Seller reserves the right to substitute after prior consultation with the Buyer Goods which may be specified in the Contract provided that the operating capabilities and technical properties are not, in the opinion of the Seller, adversely affected.

14. ALTERATIONS TO DESIGN OR SPECIFICATION
Any Alteration to design and/ or specification requested by the Buyer shall be notified to the Seller in writing. Any cost incurred in complying with such alterations shall be added to the Contract Price and shall be paid by the Buyer.

15. SUB-CONTRACTING
The Seller reserves the right to sub-contract any part of the Contract, but in so doing the Seller will not be relieved of any liabilities under the Contract.

16. FORCE MAJEURE
Whilst the Seller undertakes to make every endeavour to execute orders as near to the delivery date as possible all orders are accepted subject to delays caused by fire, industrial disputes, or power supply, Acts of Parliament or through any other cause whatsoever beyond the control of the Seller and the Seller shall not incur any liability or be responsible for any inconvenience, cost, losses or damages suffered by the Buyer arising from such delays (unless otherwise specifically agreed by the Seller in writing no penalty shall apply)

17. STATUTORY AND BY-LAW APPROVALS
It shall be the responsibility of the Buyer to obtain all necessary permissions and licences and to conform to the provisions of Acts of Parliament, export laws of the United States of America and the United Kingdom, and to any other by-laws, orders and regulations for the time being in force affecting the sale of the Goods in the country of delivery under the Contract and the Buyer shall pay and indemnify the Seller against all fees payable, costs claims and actions in connection therewith.

18. GOODS LOST OR DAMAGED IN TRANSIT
18.1 Goods shall be deemed to have been received within 21 days of despatch unless the Buyer advises the Seller in writing.
18.2 Upon the receipt of such notice within the period specified, the Seller will use reasonable endeavours to assist the Buyer to obtain proof of delivery or admission of damage or short delivery from the carrier.

19. GOVERNING LAW
The Contract shall be governed by and constructed in accordance with English Law; the parties submit to the jurisdiction of English courts.